1. Introduction
CaseCam ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered legal video analysis platform.
2. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, password, and billing information
- Video Content: Police body cam footage and related case materials you upload
- Usage Data: Information about how you use our platform, including feature usage and interaction patterns
- Payment Information: Billing address and payment method details (processed securely through Stripe)
3. How We Use Your Information
We use your information to:
- Provide and improve our video analysis services
- Process your payments and manage your subscription
- Communicate with you about your account and our services
- Ensure the security and integrity of our platform
- Comply with legal obligations
4. Data Security
We implement industry-standard security measures to protect your data, including:
- End-to-end encryption for all video uploads
- Secure cloud storage with AWS
- Regular security audits and penetration testing
- Strict access controls and authentication protocols
- Compliance with attorney-client privilege requirements
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in the following circumstances:
- With your explicit consent
- With service providers who help us operate our platform
- To comply with legal obligations or court orders
- To protect our rights, privacy, safety, or property
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Export your data in a portable format
- Opt-out of marketing communications
- Lodge a complaint with a supervisory authority
7. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Video content is retained until you delete it or close your account.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@casecam.com